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Last Updated: August 15, 2025
Cookies are small text files that are stored on your device when you visit our website. Cookies help us provide a better user experience, ensure our website functions properly, and understand how you use our services.
These cookies are essential for the basic functionality of our website. Without them, the website cannot function properly.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| PHPSESSID | Maintains user session state to ensure continuity while browsing our website | Session expires when browser is closed | First-party |
Detailed Description:
These cookies enhance the functionality of our website and provide you with a personalized experience. You may choose to disable these cookies, but this may affect the proper functioning of certain features.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| kefu_user | Customer service system user identifier that helps us provide personalized customer support | 365 days | First-party |
Detailed Description:
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website performance and user experience.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Distinguishes unique users and generates anonymous user ID for Google Analytics | 2 years | Third-party (Google) |
| ga* | Maintains session state and collects analytical data for Google Analytics | 2 years | Third-party (Google) |
| _gid | Distinguishes unique users for Google Analytics | 24 hours | Third-party (Google) |
| _gat | Used to throttle request rate to prevent data collection overload | 1 minute | Third-party (Google) |
| gat_gtag* | Used to throttle request rate for specific trackers | 1 minute | Third-party (Google) |
| _gcl_au | Used by Google Ads for conversion tracking | 90 days | Third-party (Google) |
| _gcl_aw | Used by Google Ads for conversion tracking and attribution | 90 days | Third-party (Google) |
Detailed Description:
Data Controller for Third-Party Cookies:
Data Processing Information:
We use cookies based on the following legal grounds:
When you first visit our website, you will see a cookie notification banner. You can:
You can modify your cookie preferences at any time:
You can specifically opt out of Google Analytics tracking by:
You can also manage cookies through your browser settings:
Chrome Browser:
Firefox Browser:
Safari Browser:
Edge Browser:
We use third-party cookies from the following services:
All Google services are governed by Google's Privacy Policy and Cookie Policy.
We take appropriate technical and organizational measures to protect the information in cookies:
| Cookie Type | Retention Period | Deletion Condition |
|---|---|---|
| Session Cookies (PHPSESSID) | Until browser session ends | Automatically deleted when browser is closed |
| Functional Cookies (kefu_user) | 365 days | Automatically deleted upon expiration or manually deleted by user |
| Google Analytics Cookies | 24 hours to 2 years (varies by cookie) | Automatically deleted upon expiration or through user action |
| Google Ads Cookies | 90 days | Automatically deleted upon expiration or through user action |
Under applicable privacy laws, you have the following rights:
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child, we will delete it immediately.
Our cookie data is primarily stored on local servers. If cross-border data transfer is necessary, we will take appropriate protective measures to ensure data security.
We may update this Cookie Policy from time to time. For significant changes, we will notify you through the following methods:
A: Disabling necessary cookies will prevent the website from functioning properly. You will not be able to log in, save preferences, or use features that require session management.
A: No. Our cookies mainly contain randomly generated identifiers and do not include your name, email, or other sensitive personal information.
A: If we add new types of cookies, we will update this policy and request your consent again when appropriate.
A: The cookies we set can only be accessed by our website; third parties cannot directly read this information.
A: No. Google Analytics uses anonymized data and random identifiers. Your IP address is anonymized, and personal identification is not possible through these cookies alone.
If you have any questions about our cookie usage or need to exercise your rights, please contact us through the following methods:
Contact Information:
Response Time:
We will respond to your request within 7 business days of receiving it.
First-Party Cookies: Cookies set directly by the website you are visiting.
Third-Party Cookies: Cookies set by domains other than the website you are visiting, typically used for advertising and analytics.
Session Cookies: Temporary cookies that are automatically deleted when you close your browser.
Persistent Cookies: Cookies that remain on your device for a specified period until they expire or are manually deleted.
Necessary Cookies: Cookies essential for website operation, typically do not require user consent.
Functional Cookies: Cookies that enhance website functionality but are not essential, requiring user consent.
Analytics Cookies: Cookies used to collect information about how visitors use a website, helping to improve user experience.
Google Tag Manager (GTM): A tag management system that allows you to quickly and easily **update measurement codes and related code fragments collectively known as tags on your website.
*This policy complies with major privacy regulations including GDPR, CCPA, and others.
